The Customer is Always Right...

March 2014

March 28, 2014

A Momentary Humblebrag

Back in my “old life” as I used to call it, before my career pivot out of the music business and being diagnosed with Crohn’s Disease, I spent close to 10 years working for singer Lee Ann Womack. When you have that job, that is your life. You become family, all the highs and lows […]

March 28, 2014

People People are People Too

I love developers. Some of my dearest friends and partners in crime are developers. But how is it that we came to live in such a developer centric world? As I’m looking for my next career opportunity one thing has become very apparent: we place far less value on the customer, and the people who […]

March 3, 2014

I Want One

Last week, out of the blue I received a tweet from FedEx asking if I could follow them, they had something they wanted to send me. Clearly how every phishing scam begins, no? After a bit of digging, I realized they were doing a Twitter campaign to bring awareness to their new flat rate shipping […]

March 1, 2014

The Why

“People don’t buy what you do, they buy why you do it.” Believe, love what you do, people will come.